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Service Quality (SQ) is the foundation of everything we do. It drives client trust, satisfaction, and growth.

SAFETY OBSERVATIONS QUALITY ASSESSMENT

Downloads

SMG Service Quality Playbook (pdf)

Download

SMG Associate Handbook 2022 (pdf)

Download

Onboarding Checklist (pdf)

Download

SMG STS Partnership (pdf)

Download

Credit Card and Expense Guidelines (pdf)

Download

SMG Substation Safe Entry Training (pdf)

Download

Four Safety Truths 2025 (pdf)

Download

SMG New Hire Expense Training 2025 (pdf)

Download

Microsoft Teams Backgrounds (zip)

Download

Safety Management Group Safety Program Updated March 19 2024 (pdf)

Download

Enterprise Maintenance Program (pdf)

Download

Webinars

Lunch N Learn Weekly Observation Emails for Building Relationships Presented by I&M Team

Lunch n Learn VERO Changes Email 20250214 120147 Meeting Recording

Lunch-n-Learn VERO Roadshow

WSHP Updates 2024

Lunch-N-Learn Webinar | Wire Stringing (Josh Gale, Cianbro)

Performing Safety Observations

Wire Pulling

Grounding

Lunch-N-Learn Webinar | ROWHA (Abe Sabedra, SMG)

Electrical Substation Awareness

Safety Videos

Safe Driving Program

iTHA Process

Circle for Safety

Vehicle Inspection Process

Stretch & Flex Program

Task Hazard Analysis Presentation

Energy Wheel

SIF Events

Good Catch

Driver Safety Awards

Annual Winners

David Wright – 2020, 2021, 2022

Jim Dunn – 2019, 2024

Ryan Harmon – 2023

Quarterly Winners

Aaron Taylor – Q3 2022

Candice Geary – Q4 2022

Chet Landis – Q2 2020, Q2 2021

Chris Stapleton – Q1 2023

David Wright – Q3 2019, Q2 2020, Q1 2021, Q1 2022, Q1 2023, Q1 2024

Devin Bond - Q1 2025

Drew Hollingsworth – Q2 2020, Q4 2021, Q1 2022, Q4 2023

Dwight Lloyd – Q4 2020, Q1 2021

Elijah Dalton – Q3 2021, Q2 2023

Jacob Stewart – Q4 2023

Jake Kemo – Q2 2022

James Hill – Q1 2024

Jesse Camp – Q4 2022

Jim Dunn – Q1 2018, Q4 2021, Q1 2022, Q2 2023, Q2 2024, Q1 2025

Luke Brigance – Q3 2022

Matt Dungan – Q4 2020

Matt Kunkel – Q3 2021, Q4 2022

Matt Schneader – Q2 2024 

Richard McFarland – Q3 2022, Q4 2023

Ryan Harmon – Q1 2023, Q1 2024, Q1 2025

Tom McCoy – Q3 2018, Q4 2019, Q4 2024

Walter Gilstrap – Q4 2021, Q3 2023, Q3 2024

Zac May - Q4 2024

Troy Horsly - Q4 2024

Driver Safety Program

Fleet Accident Investigation Field Guide 12.2021 (pdf)

Download

Company Vehicle Driving Policy March 2023 (pdf)

Download

Incident Reference Guide 06.2021 Parties-Property Damage Final (pdf)

Download

Incident Reference Guide 06.2021 Single Vehicle (pdf)

Download

Style Guide

SMG Approved Colors:

Dark Blue #124a6c

Light Green #6db844

Dark Green #006338

Light Blue #00637e

Green #317d4b


SMG Approved Colors (jpeg)Download
SMG Logo Color (png)Download
SMG Logo Inverted (png)Download
SMG Slide Template 2024 (pptx)Download
SMG Safety Bulletin Template (docx)Download
SMG Letterhead - word (docx)Download
SMG Agenda template (dotx)Download
SMG Energy Wheel (png)Download
AEP-SMG Meeting Agenda Template (docx)Download
SMG Sign in Sheet 2025 (docx)Download

Safety Alerts

SAFETY ALERT - Bee Stings (pdf)

Download

SMG Safety Bulletin - 3.13.2020 (pdf)

Download

Safety Alert - 09.19.2019 (pdf)

Download

2024 Safety Alert-Working in Winter Weather (pdf)

Download

September 2023 Near Miss PSIF Incident (pdf)

Download

April 20, 2023 Safety Alert-Motor Vehicle Incident (docx)

Download

August 2023 Safety Alert-Slip, Trip, Fall Incident (pdf)

Download

March 2023 Safety Alert-Fleet Vandalism (docx)

Download

SAFETY BULLETIN - WINTER DRIVING ADVISORY (docx)

Download

January 6, 2025 Safety Toolbox Talk-Returning to Work (pdf)

Download

Safety Alert - Walking On Slick/Icy Surfaces (pdf)

Download

Job Aids

Acumatica - Adding & Removing Projects (pdf)Download
Acumatica Project Task Codes & Memo (pdf)Download
AEP's Print Shop (pdf)Download
Circle for Safety (pdf)Download
Conducting Foresty Observations (pdf)Download
Editing in Excel on iPad (pdf)Download
Effective Email Correspondence (pdf)Download
Electrical Terms (pdf)Download
Guardian - Contractor Observations (pdf)Download
Guardian - Project Names (pdf)Download
Heat Stress & Working Safely in Heat (pdf)Download
Incident Review Procedures (pdf)Download
Means and Methods Job Aid (pdf)Download
Reviewing a Contractor's Final Report Job Aid (pdf)Download
Wire Stringing Field Guide (pdf)Download
SMG Stretch & Flex 2021 (pdf)Download
Outlook Signature_04.10.2020 (1) (pdf)Download
MFA JA 07.30.2020 (pdf)Download
SharePoint Login Instructions (pdf)Download
Acumatica Project Task Codes and Memos 062023 (pdf)Download
Acumatica Time App JA Final 09.23.19 (pdf)Download
Acumatica OOP Expense JA 062023 (pdf)Download
AEP - Internal Incident Communication Plan (pdf)Download
iTHA and Inspections (pdf)Download
T-line Assessment (docx)Download
Safety Advisor Task Schedule (pdf)Download
RF Radiation Awareness (pdf)Download
Switching and Tagging (pdf)Download
Providing WSHP Feedback (pdf)Download
Station Assessment (docx)Download
Weekly Guardian Report Email (pdf)Download

© 2026 || SMG PWR by Safety Management Group, LLC 

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